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submitted 1 year ago* (last edited 1 year ago) by Steamymoomilk@sh.itjust.works to c/technology@lemmy.world

So my mother recently bought an ET-2800, By HP we had an HP printer before and we got a new one because the old one would not work with my sister's Windows 11 Laptop. So I had to set it up for my mother, the manual said you can use it without the app. But there was no way to physically do that. Anyway, I downloaded the app on my phone (android) and the app would not connect to the printer. So I used my mother's iPhone and it would connect. The setup process was stupid proof. And after I got it all full of ink, it was very painless. However, this is where the H in HP should stand for HELL. Because a few months go by and my sister and my mother need some papers printed. No problem. I thought to myself, so my sister tried to print it wirelessly. Couldn't find the printer, I said ok maybe it's a dumb driver, USB didn't work either. I asked my sister to send it to me, so I can print it on my w540 running rocky 9. Rocky picked up that I needed drivers and installed them. Wireless didn't work but wired showed up, I thought sweet I can just print the paper and get back to what I was doing. However, when I clicked print, the printer would grab the paper and run it though but not put ink on the paper. My mother asks me to forward the email to her to try to print it on her phone. I send it, and it prints, and the paper come out how it should with ink and the paper is finally printed.

After this experience with this printer, it makes me rather aggravated at this purchase, and no longer want to buy from HP. I have looked at Brother printers and there are no Proprietary ink cartage, and or laser printers. I purely wanted to talk about my experience with HP printers and would like to know what others have for a printer for recommendations, for when eventually HP kills support and makes it a paper weight, I've read many negative experiences with HP printer, specially from Lois Ross man and their anti consumer products.

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[-] anothermember@lemmy.zip 5 points 1 year ago

Never bought a good printer since 2003. In 2003 I remember you could get a good printer for a reasonable price with reasonably priced cartridges. Ever since then printer technology doesn't seem to have improved but they all seem to have become much worse quality and incredibly scammy.

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[-] BabyVi@lemmy.world 5 points 1 year ago

HP = "Have Problems" Stay away from that company's products, that includes everything, not just the printers.

[-] ogg42@lemmy.world 4 points 1 year ago

my HP's have been great, however I have a laser, I would never buy an ink jet. And yah They are so much better than brother,

[-] ZzyzxRoad@sh.itjust.works 4 points 1 year ago

I have the same problem with mine. It literally never recognizes the printer wirelessly unless I turn it off and on, unplug, push the wifi button, and cancel and restart the print at least a few times.

I also found out that I'm being charged by the number of pages I print. When I signed up, I was under the impression that I would be charged for the printer ink. Apparently it's $4/month for 20 pages or some shit like that and then $1 per every ten pages after that? How the fuck can they charge per page? Aren't the ink cartridges what run out and need to be repurchased? But even though I get charged every month automatically, whether I use the pages or not, I don't get sent new ink until I request it. Or buy it? And I magically lost some discount I was supposed to get after purchasing through Amazon.

The whole thing has been a shit show. Plus the printer itself is the flimsiest piece of thin plastic that weighs nothing. I hope the FTC sues the shit out of them.

[-] Tlaloc_Temporal@lemmy.ca 4 points 1 year ago

Why would you give them your bank information? Do they send an attendant to assist for every print?

Buy a printer, buy ink, buy paper. No subscription about it.

[-] kitsuneofinari@yiffit.net 4 points 1 year ago

HP inkjets are horrendous. I absolutely refuse to buy them because they are absolute junk. They have always worked, and I could connect to them with no problems with Android atleast. Windows finally could connect once I had assigned it a permanent local IP through the router. Though Linux had problems...

But the build quality of HP inkjets are absolute horrendous and I probably can only get 6 months out of them and probably spent more on ink cartridges in a year before the stupid printers suffer a complete hardware failure and need to be replaced.

The HP mfp 183fw colour LaserJet printer however... It is my second forray into HP laserjets since my dad's original black and white Hewlett Packard LaserJet beast from the early 90's.

But I feel like I got incredibly lucky after doing some research into it (plus only thing I could get locally at the time since I needed a new printer immediately.) It cost more than any of the inkjets I have owned in the past. The toner carts definitely cost more... But it is still going strong a year and a half after purchasing it and I have only had to replace the black toner cart only a week or two ago. Have not had to replace the colour toner carts yet. It also just works on Linux which I am happy about.

Like I said, I may have just gotten incredibly lucky though, I mean getting a year and a half out of it is still more than I expected and the money I saved because toner lasts much longer than ink.

When and if this printer gives up, I will probably get an Epson laserjet.

[-] ILikeBoobies@lemmy.ca 4 points 1 year ago
[-] nephs@lemmy.world 4 points 1 year ago

https://youtu.be/ACX_VfsjkZA https://youtu.be/KGszSj0BLeg (and more)

If you want well articulated rage against the hp machines, do follow Louis Rossmann.

Right to repair matters!

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[-] Grant_M@lemmy.ca 4 points 1 year ago

I have an old Laserjet 1020 I bought new many years ago. It still works perfectly on windows, but I haven't been able to make it print with any Linux distro, so it sits in the corner with nothing to do :(

[-] z00s@lemmy.world 3 points 1 year ago

Brother? You might want to give it another try

[-] Grant_M@lemmy.ca 4 points 1 year ago* (last edited 1 year ago)

Update! I managed to follow instructions and install a proprietary HP Linux driver from their website. It was a bit of a process, but now I can print on my trusty old 1020 again! https://developers.hp.com/hp-linux-imaging-and-printing/ And then here: https://developers.hp.com/hp-linux-imaging-and-printing/gethplip

[-] Orionza@lemmy.world 4 points 1 year ago* (last edited 1 year ago)

Hi, I'm glad I came across this post! I have a super super old HP printer. They were the best. I have to say mine is at least 20 years old, pre-wireless. It's recently had problems and I'm not sure I can fix it. I need a new printer.

I have heard of Brother printers but not always been one of the top printers - everyone likes Canon, HP, Epson.

I think I'll look more into them because of the non-proprietary ink. The ink of these printers is sometimes more than getting a new printer itself. It does not make sense.

I'm mostly an HP person since the start, so I'll still be looking into these too. Hope you have better luck with yours.

[-] kicksystem@lemmy.world 3 points 1 year ago

Every HP printer I owned over the last two decades was a huge pile of crap. I hate printers now and will never buy one ever again. I go to the library to print.

[-] Sordid@lemmy.dbzer0.com 3 points 1 year ago* (last edited 1 year ago)

I have an HP LaserJet 6L from like 1997. I recently managed to get it working reliably after decades of struggle and frustration that drove me to tears on occasion. So yes, as far as I can tell they've always been this bad.

[-] WashedOver@lemmy.ca 3 points 1 year ago

In my later years it was Lenovo old and new after trying to accommodate a flashy Asus laptop one of the office staff had to have. It didn't work with any of the desktop docks and there was no FN lock. After that I preferred even older off lease Lenovo over anything else. Tried to accommodate a Macbook for the same user later on and then said she was on her own for that. I said I hadn't used a Mac since they were in a lovely solid grey case with a monochrome screen and floppy drive built in and it's wasn't one of the M&M shaped ones from her youth either.

Thankfully I was one of the owners so I could at that stage 😇

[-] Andi@feddit.uk 3 points 1 year ago

Certainly YMMV. I have an HP 8720 and it works wirelessly perfectly, Windows finds it and installs it automatically. Including the scanner. Even works from my wife's Chromebook. I can print from my Android phone without any issue.

I do pay for the HP ink subscription, but it's only 99p per month, and that's 15 pages with rollover and that suits our need 99% of the time.

[-] jordanlund@lemmy.world 2 points 1 year ago

To be honest, no, they weren't always this bad. I had an HP Deskjet 500 waaaaaaaaaayyyyyyy back in the day that was pretty much bulletproof. Can't remember what happened to it? Must have lost it in a move or something. :(

https://www.hpmuseum.net/display_item.php?hw=314

"The early DeskJet printers are still very reliable as of 2014. These printers have external power supplies, built in to the power cord. The museum has more than two dozen of these power supplies, and they all work fine. In the last ten years, we have seen over fifteen of these printers. All except one was fully functional."

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this post was submitted on 22 Oct 2023
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