I deliver pIzza and all of our in-store routing software is tied to Google. It's a good GPS but it gets so much wrong. During rushes it's the job of the managers to route us on doubles or triples and I've gotten routed on badly-chosen doubles (i.e. 3 miles from each other) because Google thought the addresses were right next to each other. Sometimes it's a customer issue, like a typo on the website but most of the time it's Google being dumb.
Good questions. I own priorities, my team owns operation. Fixing this is on our list of priorities, not high enough to get the amount of attention needed to really fix it.
this post was submitted on 07 Sep 2023
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