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submitted 1 week ago* (last edited 1 day ago) by Kris@feddit.org to c/fediverse@lemmy.world

Edit: unexpectatly we are back online. Will share how we found a solution later. There might be still some federation issues though.

Alt account of poVoq@slrpnk.net here.

Our instance is currently down and I can't get remote access to the servers. It appears that there might have been a hardware failure of the main firewall, which is the one thing I can't work around remotely.

I am still trying a few things, but I am not very optimistic that I can get access.

The really unfortunate part is that just now I am on one of my rare work deployments abroad, so I also can't access it physically during the next few weeks and my usual back up that could restart it is not available either.

As something like that never happened in 3 years operating the servers, I thought I can risk it, but murphy's law seems inescapable ๐Ÿ˜“

I will try to keep you posted here on any updates, but probably there will not be much I can do for a while. Really bad timing ๐Ÿ˜ฅ

Edit: we might use this "opportunity" to migrate the instance to Piefed, which has been an idea for quite some time now. I will keep you posted on that.

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[-] fxomt@lemmy.dbzer0.com 13 points 1 week ago

Good luck and all the best. Time to touch grass, everyone ๐Ÿ˜”

[-] psychepomp@lemmy.dbzer0.com 6 points 1 week ago

You mean create an alt, right?

[-] MelodiousFunk@startrek.website 13 points 1 week ago

Thanks for the heads up, try not to stress too much.

[-] compostgoblin@sh.itjust.works 12 points 1 week ago

Thanks for letting us know! Try not to worry about it too much, itโ€™s all good

[-] pjusk@lemmy.dbzer0.com 12 points 1 week ago

Thanks for all that you do for us and this community! A little downtime won't hurt anyone. I would also be in gavour of PieFed migration ๐Ÿ’™

[-] nichtsowichtig@feddit.org 6 points 1 week ago

I'd probably make an account there if it moves to piefed.

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[-] bacon_pdp@lemmy.world 11 points 1 week ago

It happens, itโ€™ll be fine. Just remember not to stress out too hard about it and itโ€™ll be fine. The solar punk community knows how to survive a server outage in style.

[-] AlexisFR@jlai.lu 10 points 1 week ago

That's unlucky, but is it hosted at someone's home?

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[-] perestroika@lemm.ee 8 points 1 week ago* (last edited 1 week ago)

Thanks for the info, a healthy amount of real life awaits then. :)

I knew it was running on solar energy and old hardware so I guessed something like this had happened.

If you need fail-over to awaken a backup system when the primary fails, things can be designed. :)

[-] khaliso@lemmy.world 8 points 1 week ago

Thanks for the heads up! My Main account is in slrpnk, so I'll set a reminder in an month to switch back. :)

[-] khaleer@sopuli.xyz 8 points 1 week ago* (last edited 1 week ago)

It looks like there is no enough solar power for solarpunk!

~~no need to show me where doors are, I will find them by myself~~

anyway, good luck with that!

people hate the big cloud solutions, but this is the kind of thing their HA infrastructure prevents against... hardware failures

i dont enjoy using (or paying for) aws, but i will never have a firewall or disk failure.

[-] drspod@lemmy.ml 7 points 1 week ago

Their HA infrastructure is all built on open source projects. The thing they have that we don't is teams of SREs on-call 24/7.

[-] match@pawb.social 7 points 1 week ago

Ty for the update! slrpnk is my favorite instance that isn't my home instance

[-] tenchiken@lemmy.dbzer0.com 6 points 1 week ago

Sending positive vibes, and passing offer of technical assistance once you get access again.

Hopefully it's an easy fix once you get into things again.

[-] PM_ME_VINTAGE_30S@lemmy.sdf.org 6 points 1 week ago

That sucks. Thank you for your time and running the instance. Gonna miss you all like hell while you're gone. ๐Ÿ˜ž

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this post was submitted on 04 Jun 2025
338 points (100.0% liked)

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