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submitted 2 years ago* (last edited 2 years ago) by SeaJ@lemm.ee to c/technology@lemmy.world

Update from Asus

The service team reply misunderstood the situation. Unlock tool is unavailable at this moment but we are allowing the possibility to unlock, please stay tuned.

**TL;DR

  • ASUS has apparently withdrawn the ability to unlock the bootloader on its phones.
  • As per the company’s technical support team, Zenfone 10 and Zenfone 9 users won’t be able to root their phones.
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[-] i_am_hungry@meganice.online 7 points 2 years ago

What phone should I buy that is not complete trash and I can do what I want with? My Samsung phone is almost dying and I really don't want another Samsung, or Asus.

[-] IchNichtenLichten@lemmy.world 3 points 2 years ago
[-] skankhunt42@lemmy.ca 3 points 2 years ago* (last edited 2 years ago)

I have a bunch.... If you're good with Linux and like to mess with your phone daily, you can probably daily drive it with minimal frustration. That is if you just want calls, SMS, and sort of MMS. Other apps or services are still rough around the edge.

If you just want something that works and you don't have to mess with it, stay with android/IOS. I still use my pixel3 with grapheneOS. I like the Speakers too much to upgrade.

[-] Reliant1087@lemmy.world 2 points 2 years ago
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[-] CamileBlah@lemmy.world 6 points 2 years ago

I have been thinking about getting the ZenFone 10 as well. I have seen a lot of similar posts here and on various google searches. In the XDA forum for the phone there also a topic about not being able to unlock the bootloader/root, but there is a bit more info on the reasoning.

"A moderator in the Asus ZenTalk forum posted that they are working on a new release of the unlock tool and that it should be available in Q3 2023."

https://forum.xda-developers.com/t/unlocking-the-bootloader.4607595/

[-] fubbernuckin@lemmy.world 3 points 2 years ago

Very cool. But they removed it for now, so I'll assume it's permanent until proven otherwise. Not very cool.

[-] StayFrosty@lemmy.world 6 points 2 years ago

I feel eventually every company would the same.

[-] bappity@lemm.ee 5 points 2 years ago

welp, no chance I'm ever considering their phones in future

[-] edgerunnergit@lemmy.world 5 points 2 years ago

One less potential customer here then

[-] totallynotfbi@lemm.ee 5 points 2 years ago

I used to own a ZenFone, and Asus's technical support was awful. I guess I'm glad I don't use one now

[-] transistor@lemdro.id 4 points 2 years ago

This is sad to see. Replying from Lineage OS on Asus.

[-] unskilledlabor@lemmy.world 3 points 2 years ago

If I ever come across anyone in the wild who actually has one I'll be sure to warn them not to root their phone.

[-] KitsuneHaiku@ttrpg.network 3 points 2 years ago

Are they going to increase their abysmal security update support time?

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this post was submitted on 07 Aug 2023
599 points (100.0% liked)

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