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submitted 2 years ago* (last edited 2 years ago) by OsrsNeedsF2P@lemmy.ml to c/technology@lemmy.ml

[...] Parcelforce texted the delivery slot. No delivery. Parcelforce and HP’s tracking systems then claimed I had refused the parcel. I scheduled a redelivery for the next day. Parcelforce then rang me and the agent acknowledged a delivery had not been attempted and that the tracking information was false. It claimed HP had requested that the parcel be returned to sender.

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[-] autotldr@lemmings.world 4 points 2 years ago

This is the best summary I could come up with:


Parcelforce then rang me and the agent acknowledged a delivery had not been attempted and that the tracking information was false.

If you hadn’t attached all the emails from HP and Parcelforce inventing and reinventing the story of your failed delivery, I’d have struggled to believe it.

HP’s terms and conditions state that the contract is formed once the order confirmation is sent.

In 2002 Kodak was forced to honour its contract with more than 2,000 customers after erroneously advertising a £329 camera at £100.

HP’s behaviour sent you on a week-long wild goose chase and unleashed chaos at the Parcelforce depot.

HP ignored my questions about how many customers were affected and why it repeatedly gave you false information.


The original article contains 541 words, the summary contains 120 words. Saved 78%. I'm a bot and I'm open source!

[-] ThePantser@lemmy.world 15 points 2 years ago

One of the worst summaries I have seen. The article writing is bad but the summary is missing almost the whole story.

[-] BitsOfBeard@programming.dev 10 points 2 years ago

I really wouldn't blame it. Garbage in, garbage out...

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this post was submitted on 26 Nov 2023
264 points (100.0% liked)

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