Penguinz0 just released a video about it and I have to admit that the character.ai AI are disturbingly convincing. They keep arguing they are real persons and, for vulnerable peole, you can get lost.
Definitely some gross negligence from the AI platform here in my honest opinion. It's easy to put some guardrails when you make a chatbot, but they didn't.
Btw, you don't know what the parents did and did not to help their son. I don't know either. So it's better to give them the benefit of the doubt.
Edit: I'm not an American and I would never understand why anyone would own guns.
I know it's hard to believe but there are people on the Internet who are not living in the USA.
I know right?! But I swear it's true.