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submitted 1 year ago* (last edited 1 year ago) by helenslunch@feddit.nl to c/gaming@beehaw.org

In case you're out of the loop, the old Steam Deck had Philips screws that screwed into self-tapping plastic holes. This lead to occasional stripped threads and often stripped screwheads.

Valve absolutely did not have to change their screws, and its probably actually against their best interests. While other companies around the world are constantly in search of new ways to screw their own consumers, Valve goes out of their way to update their screws to make them easier to install/remove by changing to torx screws and added metal threads in the backplate. Those who know anything about mechanical engineering know this is not an insignificant amount of effort they put into it.

This is a small change that makes a huge impact, and speaks volumes about the ethos of the company. It says:

  1. We want to make our devices last longer, and be easier to repair.

  2. If you want to buy the cheaper tier and save yourself a few bucks by installing whatever SSD you want, go right ahead.

  3. We trust you to make decisions for yourself.

  4. Most importantly, we respect you, the consumer, and want you to fully own and control the devices we sell.

Valve is by no means perfect, and there's plenty more they could be doing, but they've earned my respect and my patronage and I won't buy games from anywhere else. I will buy whatever future products they sell, even if I don't think I'll use them regularly.

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[-] Mugmoor@lemmy.dbzer0.com 3 points 11 months ago

Why Robertson heads are only popular in Canada I'll never understand.

Y'all missing out.

[-] egerlach@lemmy.ca 5 points 11 months ago

I mean, you got my upvote already, but one big reason is that Robertson wanted to control all the manufacturing of the screws and the bits. Phillips licensed his patent out and let anyone make them just taking a tiny licensing fee. Made a fortune on volume. Robertson: good engineer, bad businessman.

[-] Swarfega@lemm.ee 4 points 11 months ago

Canadians are saying 'Y'all' now?

this post was submitted on 15 Nov 2023
798 points (100.0% liked)

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