That tends to be how everything is. The critics are always the loudest voices, while people who enjoy things tend to be pretty quiet about their enjoyment.

I wouldn't think too much of it. It's enjoyed by a large number of people, and the creator and the community should be happy enough with that. My critique isn't going to impact its popularity.

It also depends on who you're dealing with. I have a background in literature, so I'm a lot more picky about my stories. I also love animation, so I was drawn to the series for its style and quality animation but was driven away by the writing.

The thing is, imperfect writing is happily enjoyed by many. My curmudgeonly attitude toward it shouldn't impact their enjoyment, or I certainly hope it doesn't.

Further, maybe the creator is reading these kind of critiques and learning from them. I've seen many things with rough starts grow into something more special. Time will tell if Hazbin Hotel is able to achieve the same. I wouldn't count it out of the running, the creator seems thoughtful enough, and if they take valid writing critique to heart, they may become a much better writer well into the series. I could come back in Season 3 and be blown away about how much better it is than the first season, you know? Some folks aren't willing to let people cook.

I have my opinion about it now, but I'm also happy to have that opinion be changed over time. No reason to write off a new artist for a weak start in some areas. Almost no one is a Leonardo DaVinci who can do great art of various styles right out of the gate. No, we have an excellent animator and songsmith who has weak (but not terrible) writing chops. Those writing chops will now have a chance to grow and hopefully become better.