I have a hard time telling what this person rolled in the knife situation. Awareness may have been like a 2. Intimidation could have either been a 2 or a 19. I mean the person had 0 idea why they had a knife, nor was considered a threat to let them leave first.. or after. For all we know dude robbed the whole store, asked everyone if they had a problem staying silent and dudes just fucking munching out on a cookie. If they switch to doughnuts they could have been a 90s cop.