submitted 1 year ago by richteratmosphere@lemmy.sdf.org to c/syncforlemmy@lemmy.world

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During the past week, Sync would say that I was logged out and needed to be logged in. However, I appeared to still be logged in. Since I kept receiving the error messages, I logged out of my account and attempted to log back in. Now I get a login error and can't login. I know it's not a password issue, because I logged out and logged back in via a web browser. Anyone have a solution?

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[-] ShunkW@lemmy.world 5 points 1 year ago

Try clearing your app data in the app settings. It sounds like you've got a bad session stuck there causing the app to be confused.

[-] richteratmosphere@lemmy.sdf.org 4 points 1 year ago

I cleared cache and all data for the app and tried to login, but I'm still getting the same error.

[-] ShunkW@lemmy.world 4 points 1 year ago

Weird. Maybe try uninstalling and reinstalling the app. Otherwise I'm not really sure unfortunately

this post was submitted on 12 Nov 2023

10 points (100.0% liked)

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