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Some Walmart employees say customers are getting hostile at self-checkout — and they blame anti-theft tech (www.businessinsider.com)

submitted 1 year ago by L4s@lemmy.world to c/technology@lemmy.world

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Some Walmart employees say customers are getting hostile at self-checkout — and they blame anti-theft tech::When Walmart's anti-theft self-checkout tech alerts an employee of a missed scan, it can cause some uncomfortable situations.

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[-] elbrar@pawb.social 8 points 1 year ago* (last edited 1 year ago)

most places have a gate at the exit that only lets you leave by scamming your receipt

That would be unlawful detention here. Also, what about people that go in and decide they don't actually want to buy anything after all?

Fun fact: You can ignore the receipt checkers at wal-mart in the states. They have no legal authority to require you to stop. Costco, on the other hand, since it's a membership club, can.

[-] SocialEngineer56@notdigg.com 8 points 1 year ago

Costco can stop you from leaving either. They can however revoke your membership for breaking the terms. But if you not longer care about you membership you ignore them like the Walmart checkers

[-] boerbiet@feddit.nl 2 points 1 year ago

That would be unlawful detention here. Also, what about people that go in and decide they don't actually want to buy anything after all?

It's not like you're trapped... you can just walk out if you want, but doing so without paying and carrying full bags may raise an eyebrow with employees. Although I think I could easily get away with that in my small village supermarket during quiet hours when nobody is paying attention.

[-] Alexstarfire@lemmy.world 2 points 1 year ago

I did that last time I went to Walmart for something. Long line of people waiting to show their receipts and I just walked out.

this post was submitted on 14 Oct 2023

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