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submitted 1 year ago by L4s@lemmy.world to c/technology@lemmy.world

AI Industry Struggles to Curb Misuse as Users Exploit Generative AI for Chaos::Artificial intelligence just can't keep up with the human desire to see boobs and 9/11 memes, no matter how strong the guardrails are.

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[-] bitsplease@lemmy.ml 5 points 1 year ago

^They really haven't had much of an impact beyond people talking about them all the damn time, especially the fear mongering. At present, these are really just expensive toys. Computer image and gibberish generators.

I highly disagree. Almost everyone I know under the age of 40 uses LLMs to some extent in the course of their job already, whether it's as simple as composing emails or as significant as using copilot/chatGPT to code. And just today I read an article about an entire call center getting laid off this week to be replaced by an LLM.

I completely agree that a lot of the hype is overblown, but "AI" is absolute significant in our society, and so we talk about it

[-] Letstakealook@lemm.ee 4 points 1 year ago

It seems everyone you know under the age of 40 is in a very specific subset of the workforce. They do not represent a significant portion of the workforce. I would love to read that article about the call center so I can keep an eye out for news when that plan completely fails. I'm assuming it must be a consumer facing call center to be so brazen. They wouldn't risk business accounts (big money) on an llm, the technology just isn't there.

[-] bitsplease@lemmy.ml 4 points 1 year ago

https://nationalpost.com/news/business-owner-hires-chatgpt-for-customer-service-then-fires-the-humans

And I don't disagree that it will fail, but the fact that it's happening in the first place makes it significant and so worth talking about. Whether or not its a good idea, companies all over the world are exploring ways to replace human labor with these products, and thats what makes it significant.

[-] Letstakealook@lemm.ee 1 points 1 year ago

Thanks for the link.

this post was submitted on 09 Oct 2023
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