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We are contacting you regarding a past Prime Video purchase(s). The below content is no longer playable on Prime Video.

In an effort to compensate you for the inconvenience, we have applied a £5.99 Amazon Gift Card to your account. The Gift Card amount is equal to the amount you paid for the Prime Video purchase(s). To apologize for the inconvenience, we've also added an Amazon Gift Certificate of £5 to your account. Your Gift Card balance will be automatically applied to your next eligible order. You can view your balance and usage history in Your Account here:

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[-] Arethusa@lemmy.world 54 points 1 year ago* (last edited 1 year ago)

Wow. This is why owning DVDs is better. And if you can't buy, download via torrents. Imagine these bastards rolling up to your home and reclaiming a movie you physically purchased. We gave them too much power. Time to withdraw it. Convenience is not worth this shit. Get uncomfortable and get your entertainment away from these streamers who don't give customers what they paid for.

DVD rental stores could surely make a comeback given these new developments. Libraries still loan movies as well. Remember, Barnes & Noble didn't run all independent bookstores out of business. And after Amazon savaged Barnes & Noble, Amazon Books suddenly came into existence (2015 - 2022). Greed driven corporations aren't the answer.

[-] Lt_Cdr_Data@discuss.tchncs.de 7 points 1 year ago

He got his money back and a 5dollar gift code. Shit happens

So you're saying it's relatively cheap for the privilege of being in an abusive relationship?

[-] Arethusa@lemmy.world 15 points 1 year ago* (last edited 1 year ago)

Abusive is a perfect description. Exploitative too. I've always viewed store credit as a sucky ~~refund~~ policy. Offline. Whenever I discovered these, usually because I needed to return something, these shops lost my business.

And the above is not even the same situation when you really look at it. This person didn't want to return something. They made a purchase they wanted to keep. Then Amazon just said, "oh, we're repossessing that media and keeping your money. Feel free to use this store credit on something else for which we can repeat this scenario all over again at will. Have a great day!"

[-] phillaholic@lemm.ee 1 points 1 year ago

Putting aside why the system is setup that someone's digital purchase can even be revoked at all which is another topic all together; Every refund I've ever gotten from Amazon came in the form of whatever I used to pay for it. So it's possible that OP bought the movie originally with Amazon Credit and therefore was refunded Amazon Credit.

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this post was submitted on 03 Oct 2023
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