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[-] bleistift2@sopuli.xyz 49 points 2 months ago* (last edited 2 months ago)

I don’t see the commitment length? That info bubble is just an explanation of what they mean by “commitment”.

It even says so at the end of the bubble. What’s your point?

[-] Rhynoplaz@lemmy.world 43 points 2 months ago

Yeah, I'm pretty sure they are telling you that other plans have a minimum but the no commitment plan does not.

[-] brackled@lemmy.world 33 points 2 months ago

We are witnessing the decline of reading comprehension and critical thinking

[-] TheMinions@lemmy.world 9 points 2 months ago

@Grok, summarize this thread. /s

[-] baronvonj@piefed.social 1 points 2 months ago

Got ourselves a real fnorgby here.

[-] SayJess 3 points 2 months ago

I went in to cancel my membership a few months ago, and they said that it can be done online now. Which is good to know, if I ever decide to get a gym membership at PF again and then choose to cancel it.

[-] toiletobserver@lemmy.world 2 points 2 months ago
[-] baronvonj@piefed.social 1 points 2 months ago
[-] schwim@piefed.zip 2 points 2 months ago

I think they take a ton of heat on it and most employees just don't even try when you come in to cancel. Two out of three PF accounts in our house were canceled at different times and both times, the person behind the counter didn't ask a single question, just wiped the account and told us to have a great day.

[-] nocturne@slrpnk.net 4 points 2 months ago

When we canceled, they did not actually cancel. We got a surprise charge while on vacation, which was just enough to nearly drain the account. When I called they said I had to cancel by sending a letter.

I called my bank instead reported the card missing and left it at that. Never heard from PF again.

[-] YarrMatey@lemmy.dbzer0.com 3 points 2 months ago

When I called they said I had to cancel by sending a letter.

I went through something similar while trying to cancel, only instead of a vacation it was somewhere I completely moved to that no longer had planet fitness. Going back and forward with the gym via phone and then letters went nowhere. I finally put a stop on my debit card to end things. I heard they go after people in court or collections at that point, but I was never contacted again about it.

[-] schwim@piefed.zip 1 points 2 months ago

Wow, I'm really sorry you went through that but it makes me want to suggest using something like privacy.com for future subscriptions and purchases. You can create virtual cards that you can make merchant locked(so if a scammer got the number, they couldn't run it), one-time use, and with a total or monthly limit. In this case, you could have simply paused or canceled the card you used for of as you were being told you needed to write a letter. I've used it for years in this manner and I've never paid a dime for the service, their free tier provides everything I need.

[-] HoneyMustardGas@lemmy.world 2 points 2 months ago

I remember when PF was only ten dollars a month. SMH. It was so affordable. Twenty is a bit much. I'd rather work out at home.

[-] YarrMatey@lemmy.dbzer0.com 2 points 2 months ago

It has been a hot minute for me, but I think the lower $10/month gave you access to everything but their stupid lounge reserved for the higher $20/month tier. You could cancel the $10 anytime but not the $20 tier without paying an extra buyout fee. Also looks like it was increased from $10 to $15 in 2024.

I moved to a place without planet fitness and it was hell cancelling the higher tier since they insisted you couldn't cancel over the internet or phone, only via certified mail, and even then they kept losing my letter. The gyms around me start at $40/month so I do not go to the gym anymore.

this post was submitted on 04 Apr 2026
17 points (100.0% liked)

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