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submitted 4 months ago by MicroWave@lemmy.world to c/news@lemmy.world

“I look in her bag and there is blood all over her bag, her toys, her fries, everything,” says New York resident Tiffany Floyd.

Burger King near Buffalo, New York temporarily closed over the weekend after a customer found blood in her daughter’s food.

On July 26, New York resident Tiffany Floyd posted a TikTok video about a distressing experience with her four-year-old daughter Matayla at a Burger King in Getzville, New York.

“I heard, ‘Mom, I don’t want ketchup,’ so I take the bag back thinking that they messed up our order,” she continues, before using her rubber-gloved hand to show her daughter’s burger to the camera. “I look in her bag and there is blood all over her bag, her toys, her fries, everything.”

Floyd says she then pulled over and called Burger King to ask what was going on with her food, and the manager told her that a worker injured his finger right before making and bagging their order, and that if she came back, she could get a refund.

So, she decided to call her local health department and file a report.

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[-] FlyingSquid@lemmy.world 164 points 4 months ago* (last edited 4 months ago)

and that if she came back, she could get a refund.

How generous.

[-] iAmTheTot@sh.itjust.works 30 points 4 months ago

I feel like you're being snarky here, but like, this is a good thing, no? Offering a refund was the correct thing to do.

[-] FlyingSquid@lemmy.world 130 points 4 months ago

Just a refund is not enough for that, no. It's a biohazard and the kid ate it. That calls for a lot more restitution.

[-] iAmTheTot@sh.itjust.works 56 points 4 months ago* (last edited 4 months ago)

I'm pretty confident that the manager of a random Burger King does not really have the authority to offer any more restitution than that. Plus, no one said "just" a refund. Starting with a refund is a good thing. Good things should be reinforced, not mocked.

[-] FlyingSquid@lemmy.world 54 points 4 months ago

As I told the other person, the manager knows who to contact and it sounds like they didn't offer to contact them.

[-] Oka@sopuli.xyz 1 points 3 months ago

Should know but probably doesn't, or wasn't thinking at the time

[-] FlyingSquid@lemmy.world 5 points 3 months ago

If they don't know, they were improperly trained, meaning this woman should get far more compensation.

If they weren't thinking at the time, they were negligent, meaning this woman should get far more compensation.

This isn't a burnt burger bun we're talking about. This is a significant biohazard.

[-] hoshikarakitaridia@lemmy.world 20 points 4 months ago

good things should be reinforced, not mocked.

Amen. Let's be better than reddit and take this one to heart.

[-] Manifish_Destiny@lemmy.world 5 points 4 months ago

Cool then he should escalate because he clearly already fucked up

[-] iAmTheTot@sh.itjust.works 4 points 4 months ago

Did you read the article? Burger King corporate is involved and in contact with the woman.

[-] homesweethomeMrL@lemmy.world 9 points 4 months ago

True but the manager can’t offer the proper restitution. They should have had a senior shit-cleaner-upper call them.

[-] FlyingSquid@lemmy.world 34 points 4 months ago

The manager knows who to contact. And didn't offer to contact them.

[-] iAmTheTot@sh.itjust.works 9 points 4 months ago* (last edited 4 months ago)

What? Where did you hear or read that? It wasn't from this article. I think you are jumping to wild conclusions.

[-] FlyingSquid@lemmy.world 22 points 4 months ago

I think it can be inferred both because it wasn't brought up in the article and because the mother refused the refund and called the health department.

[-] iAmTheTot@sh.itjust.works 10 points 4 months ago

I will respectfully disagree.

[-] MyParentsYeetMe@lemm.ee 5 points 4 months ago* (last edited 4 months ago)

I'm sorry you're getting down voted. I normally don't respond since this site is mostly power users who ban people who disagree and call them out.

I can't believe the toxicity of this site where if you don't make wild assumptions based on a single article, somehow you're in the wrong. I get people are anti corporation here but fuck me. There's so many possibilities that could inferred and be equally valid.

Manager had alerted head office and didn't mention it because they hadn't received a reply.

Manager hadn't alerted head office yet but did after the call.

Manager didn't explain themselves properly on phone and had contacted head office but didn't tell customer.

Manager did alert head office and told the customer, but that information wasn't relayed to the author of this article.

Manager did alert head office and told the customer, that information was relayed to the author of this article but they forgot to include or chose not to include it.

So many options but somehow you're in the wrong for not assuming the worst of someone because they're in a slightly higher position of power.

[-] iAmTheTot@sh.itjust.works 4 points 4 months ago

The thing is, honestly I'm pretty anti corporate myself. I just didn't read anything in this article that immediately rang huge "fuck corporate" bells.

Downvotes don't bother me much. This place is more like reddit that it would like to admit, with people just following the flow.

Thanks for your comment. It's nice to know sometimes that you aren't alone in holding an opinion.

[-] jordanlund@lemmy.world 103 points 4 months ago

Corporate is going to fire that manager for admitting the problem.

"Why did you admit liability?"

[-] b000rg@midwest.social 51 points 4 months ago

I was told this as a fast food manager: do not admit fault, only apologize for the situation the person is experiencing. The second you admit fault, they said, you admit liability for any damages, real or imaginary.

[-] RagingRobot@lemmy.world 22 points 4 months ago

They probably don't pay enough to lie for them lol

[-] Wogi@lemmy.world 82 points 4 months ago

Sorry about the hepatitis, here's a coupon for 10% off your next order of 10 dollars or less.

[-] joyjoy@lemm.ee 22 points 4 months ago
[-] ech@lemm.ee 11 points 4 months ago

Or less! ;)

[-] ironhydroxide@sh.itjust.works 62 points 4 months ago

Sounds like working conditions are "less than ideal" at burger king.

And I'd bet that manager that offered a refund is only one link in the exploitative chain that directly led to this situation.

[-] FlyingSquid@lemmy.world 25 points 4 months ago

"I don't care if you lost a finger, get that kids meal out!"

[-] Graphy@lemmy.world 14 points 4 months ago

Besides for the gay hating chicken place, every fast food and drug store I go into is running a skeleton crew these days.

It’s always some teenager and a middle aged manager stressed tf out like it’s their fault the lines out the door

It’s hard to highlight the problem because you don’t want to be recording these poor people. At the same time I think that works in favor of places like Walgreens because then you’re just hiding their trash for them

[-] Melatonin@lemmy.dbzer0.com 49 points 4 months ago

Try our kids meal. It's bloody good.

[-] Fedizen@lemmy.world 20 points 4 months ago

"made with real kid"

[-] ElcaineVolta@kbin.melroy.org 8 points 4 months ago

if you're eating ground up corpses, what's a little blood in the grand scheme of things

[-] catloaf@lemm.ee 20 points 4 months ago

You don't want to eat the same species as you. That's how you get prion diseases like kuru and Creutzfeldt-Jakob.

[-] Melatonin@lemmy.dbzer0.com 5 points 4 months ago

I thought that was just brains. I've been avoiding the brains.

[-] awesome_lowlander@lemmy.dbzer0.com 4 points 4 months ago* (last edited 4 months ago)

Don't skip your brains. You see OP? That's how you end up like OP.

[-] Melatonin@lemmy.dbzer0.com 3 points 4 months ago

Eat the brains. Got it.

[-] iamtrashman1312@lemmy.world 1 points 4 months ago

I thought you actually had to consume another human's prions to get Creutzfeldt-Jakob? Does blood have prions?

I mean, either way, I don't think the human blood garnish is ideal...

[-] catloaf@lemm.ee 1 points 3 months ago

As far as I know, they're mostly in the brain and spine, but they could be anywhere in the body.

[-] WhyFlip@lemmy.world 7 points 4 months ago

She should've taken the order back for a refund - that would've been a bloody deal.

[-] TokenBoomer@lemmy.world 6 points 4 months ago
[-] INHALE_VEGETABLES@aussie.zone 1 points 4 months ago

This guy wins

[-] billwashere@lemmy.world 1 points 3 months ago

I wish I could upvote this twice.

[-] polonius-rex@kbin.run 5 points 4 months ago

THERE'S BLOOD IN THE BOX

[-] antlion@lemmy.dbzer0.com 4 points 4 months ago

Pretty much every hamburger has blood in it. It’s an important part of the flavor. Actually Impossible burgers had to make GMO yeast to make hemoglobin, so their pea protein burgers taste more like meat.

[-] Kolanaki@yiffit.net 25 points 4 months ago* (last edited 4 months ago)

That red juice that comes out of the meat ain't blood. It's myoglobin, sometimes called "purge" and is a sign that your meat isn't that fresh.

That also isn't remotely close to what the article is talking about. The food was covered in human blood.

[-] skillissuer@discuss.tchncs.de 4 points 4 months ago

irl analog horror

[-] SomeGuy69@lemmy.world 3 points 4 months ago

I mean, some parents say their kids are little vampires.

[-] homesweethomeMrL@lemmy.world 3 points 4 months ago

Didja know that pepsi with the hypodermic in it was faked?

[-] awesome_lowlander@lemmy.dbzer0.com 7 points 4 months ago

Didja know that the manager admitted it was their fault?

[-] homesweethomeMrL@lemmy.world 1 points 4 months ago

Y’mean in the post there? Yeah.

this post was submitted on 01 Aug 2024
296 points (100.0% liked)

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