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Burger King will use AI to check if employees say ‘please’ and ‘thank you’ (www.theverge.com)
submitted 3 months ago by UnderpantsWeevil@lemmy.world to c/technology@lemmy.world
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The company compiled information from franchisees and guests on how to measure friendliness, resulting in the fast food chain training its AI system to recognize certain words and phrases, such as “welcome to Burger King,” “please,” and “thank you.” Managers can then ask the AI assistant how their location is performing on friendliness.

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[-] Doomsider@lemmy.world 9 points 3 months ago

Cool, so AI will be replacing the managers first.

this post was submitted on 26 Feb 2026
543 points (100.0% liked)

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